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FAQs
What is Front Office?
Front Office channels the tension between rigorous work culture and the raw energy of the outside world. We merge refined, professional styles with the outer world- ideas from sportswear, workwear and military influences. Our designs are perfect for those who navigate both worlds with equal intensity.
Garments are manufactured in Australia, Portugal and Italy.
What items are made in Australia?
Our shirting and jackets are made in Australia from imported Japanese fabric.
We also have a deadstock program operating out of Portugal where we utilise fabric from overproduction in the European garment industry. This allows us to have access to ultra-high quality factories and rare fabric.
Items produced overseas are noted in the description.
Do you ship internationally?
Yes. Half of our orders are international orders. The shipping cost is built into the retail cost, there is no additional shipping fee to consider.
Who is responsible for paying VAT and import taxes?
Customers are responsible for paying any VAT and import taxes applicable to their orders. These charges are determined by your local government and vary by country. Some nations (e.g. USA) have free trade agreements with Australia that may exempt certain purchases from import taxes, so it's worth checking with your local authorities to understand your specific obligations.
Do you accept returns/refunds?
Refunds are accepted for wrong/defective items within 14 days. Please contact us at https://360.postco.co/queenslandfc (opens a new window).
For other scenarios, please consult the refund policy at the footer of this website for more information.